Privacy Policy

VELORO Studio ("we", "our") is the controller responsible for the personal data collected through velorostudio.com. For any privacy-related inquiries, please contact us at hello@velorostudio.com.

Information you provide directly: when you fill out our contact form, we collect your name, company, email address, WhatsApp number, website (optional) and the message you send us.

Information collected automatically: when you browse our site, we may collect information about your device, IP address, pages visited, time spent browsing, and the site you came from, through cookies and similar technologies.

We use first- and third-party cookies for the following purposes:

• Necessary cookies: enable basic site functionality and remember your privacy preferences.

• Analytics cookies (Google Analytics 4, managed through Google Tag Manager): help us understand how visitors use the site so we can improve it.

• Advertising cookies (Meta Pixel, Google Ads): allow us to measure the effectiveness of our ad campaigns on Meta (Facebook/Instagram) and Google.

You can accept or reject analytics and advertising cookies from the banner shown when you enter the site, and change your choice at any time via "Cookie preferences" in the footer. If you reject them, we may still use aggregated, anonymized information (conversion modeling) where technically possible.

We use the information we collect to:

• Respond to your contact and free audit requests.

• Provide you with information about our services.

• Improve our website and user experience.

• Measure the performance of our Google Ads and Meta Ads marketing campaigns.

• Comply with legal obligations.

We process your data based on: (i) your consent, when you submit a form or accept analytics/advertising cookies; and (ii) our legitimate interest in improving our services and communicating with potential clients.

We share information with the following providers, who act as data processors:

• Google (Google Analytics, Google Tag Manager, Google Ads): analytics and advertising.

• Meta (Meta Pixel): advertising on Facebook and Instagram.

• Resend: sending email notifications when you submit the contact form.

We do not sell your personal information to third parties.

Some of our providers (Google, Meta, Resend) may process data on servers located outside your country of residence, including the United States. These providers maintain their own compliance mechanisms for international data transfers.

We retain the contact data you provide for as long as necessary to respond to your request and, if you become a client, for the duration of the business relationship and as required by applicable law. Analytics data is retained according to Google Analytics' retention settings.

Depending on where you live (for example, the European Economic Area, the UK, or California), you may have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data.

• Object to or restrict processing of your data.

• Request data portability.

• Withdraw your consent at any time, without affecting processing carried out before the withdrawal.

To exercise any of these rights, contact us at hello@velorostudio.com.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration.

Our site is not directed at individuals under 18, and we do not knowingly collect information from minors.

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the date of the last update.

If you have questions about this Privacy Policy, contact us at hello@velorostudio.com.